Survey Assistant

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Date: 14 Apr 2025

Location: Cape Town, ZA

Company: Engen Limited

Location: Cape Town

Duration: 6 Month Fixed Term Contract

Purpose of the Job

Creation of surveys, collation of data and reports in order to enable the business units to measure supply chain efficiencies.

What You'll Have Done Before

Baseline

 

  • Grade 12/Matric or NQF Level 4
  • Advanced Microsoft Excel
  • 1-2 Years Customer Experience
  • 1 Year Data Analysis Experience
  • Awareness of Industry, Business Trends & Issue, processes & outcomes and how they impact on customer &business results


Advantageous

 

  • Diploma/Degree

What You'll Be Doing

Business Communication

  • Liaise with business/ TL to ensure a thorough understanding of project
  • Decipher customer requirements in order to ascertain reporting requirements
  • Communication/reporting to survey TL

Surveys

  • Draft Surveys ensuring no ambiguity in phrasing
  • Survey preparation from word documents into Online Survey Monkey (survey tool) format
  • Survey CSI


Reports

  • Compiles reports. Translates feedback from the survey tool into excel spreadsheets
  • Generates relevant data and reports within non-negotiable deadlines.

 

Data Analysis

  • Analyses survey scores/ results /trends and makes recommendations from the findings.
  • Prepares feedback presentations

 

Talent Management

 

  • Survey Agent performance data collation

Job Advert Closing Date:  All job adverts close five days after date posted

 

Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.

We welcome applications from people with disabilities. Let us know how we can accommodate you to participate in the recruitment process.

 

 

Important Information:

  1. The appointment will be made in line with Engen's Employment Equity Strategy.
  2. All applications must be submitted to the contact person/ numbers provided & in the manner requested.
  3. If  not submitted by the closing date, your application will automatically not be considered.
  4. Engen does not guarantee that you will be called for an interview or appointed by virtue of your application.
  5. Engen reserves the right not to make an appointment.