Retail Payment Solutions Analyst

Job Purpose

To manage the EDC and eFuel for Commercial and Retail and provide specialist support specifically with the management of fleet services for on road refuelling and supporting Engen's unique business and systems.

What you'll have done before:

Baseline

• NQF Level 7 (Degree in BSc. Statistics / BCom Accounting or IT) 
• 5 years’ experience in Point of Sale & Payments Solutions and Card Payment Systems
• Experience in relevant IT Technologies (MIS, SAP)
• Project Management experience

What you will be doing:

EDC ADMINISTRATION AND QUERY MANAGEMENT 

• Provide support by administering, processing and managing queries on EDC
• Provide EDC monthly tasks and reporting
• Provide query management and support continuously

EDC SYSTEM TRAINING 

• Ensure capability by providing training on EDC system on a regular basis 

LOYALTY PROGRAMME ADMINISTRATION

• Provide support, administration and management of loyalty cards and by ensuring processing and query management processes are handled effectively

CUSTOMER SUPPORT

• Provide support to customers through management of customers queries (dealers and fleet owners 

INFRASTRUCTURE MANAGEMENT

• Manages the SEFT system infrastructure in support of Retail business

FLEET SOLUTIONS STRATEGY

• Develop the fleet solutions strategy and provide guidelines on how best to deliver and support the strateg

Job Advert Closing Date:  All job adverts close five days after date posted

Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.

We welcome applications from people with disabilities. Let us know how we can accommodate you to participate in the recruitment process.

Important Information:

1. The appointment will be made in line with Engen's Employment Equity Strategy.
2. All applications must be submitted to the contact person/ numbers provided & in the manner requested.
3. If  not submitted by the closing date, your application will automatically not be considered.
4. Engen does not guarantee that you will be called for an interview or appointed by virtue of your application.
5. Engen reserves the right not to make an appointment.